Terms of Service

Terms of Service

Last Updated: January 2025

Introduction

Welcome to European Hardwood Flooring. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

Our Services

European Hardwood Flooring provides professional hardwood flooring services, including:

  • Hardwood flooring installation
  • Floor refinishing and restoration
  • Custom design and pattern work
  • Repair and maintenance services
  • Water damage mitigation

Estimates and Quotes

We provide free estimates and consultations. All quotes are based on information provided at the time of assessment and are subject to change if project scope or conditions differ from initial evaluation. Final pricing will be confirmed in writing before work begins.

Payment Terms

Payment terms will be outlined in your project agreement. Typically:

  • A deposit may be required to secure your project date
  • Progress payments may be required for larger projects
  • Final payment is due upon project completion
  • We accept cash, check, and major credit cards

Warranty

We stand behind our craftsmanship with a warranty on our workmanship. The specific terms and duration will be provided in your project agreement. This warranty covers defects in our installation work but does not cover damage from normal wear and tear, accidents, misuse, or improper maintenance.

Cancellation Policy

If you need to cancel or reschedule your project, please contact us as soon as possible. Cancellation fees may apply if materials have been ordered or if cancellation occurs within a certain timeframe before the scheduled start date. Specific terms will be outlined in your project agreement.

Client Responsibilities

To ensure successful project completion, clients are responsible for:

  • Providing accurate information about the project space
  • Preparing the work area as discussed
  • Ensuring access to the work area during scheduled times
  • Following maintenance and care instructions provided

Limitation of Liability

European Hardwood Flooring is fully insured and licensed. Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages arising from our services.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms of Service, please contact us:

European Hardwood Flooring

Phone: 425-445-2987

Email: info@europeanhardwoodflooring.com